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Ordering
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Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
We have experience shipping to Asia, the Middle East, Africa and remote areas including the Arctic Circle, French Polynesia and more. If you are unsure about any importation fees or tariffs please contact your local customs office.
For questions please email us at support@candent.ca.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We are happy to help you pick up your order instead of shipping if it was destined to an Ontario address.
If your order was shipping to a province other than Ontario we cannot make that change and your order will be cancelled or shipped.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
Can't find the answer you need? Reach out to us using our chat feature or email.